HOW TO MAKE A PURCHASE?
It is very simple. You must send us an email to OSIRISESOTERIC@GMAIL.COM indicating the reference numbers and names of the items you want to buy, as well as the quantity of each one. You must indicate the name and full address from where you want to receive the order (to send it to you). Read our privacy notice below.
We will contact you to confirm your order, indicating the total price of your purchase, including shipping costs.
Shipping costs; EUROPE ($13). AMERICA ($15). Rest of the World, please, ask us.
Then you must make the payment of the same through PAYPAL or BANK TRANSFER that we will provide you for the payment of your order.
Then, your order will be sent by certified mail, providing you with the tracking number so that you can know its status until it is delivered to you.
All shipments are made by certified mail with a tracking number. OSIRIS ESOTERIC is not responsible for shipments once they are indicated as leaving the International Office of origin (they have left Spain), since they are presumed in the country of destination.
LIST OF COUNTRIES WHERE WE DO NOT SHIP;
Middle East, Central America and the Caribbean, Reunion, Eritrea, Mauritania, Senegal, Djibouti, Cameroon, Malawi, Congo, Republic of, Libya, Ghana, Equatorial Guinea, Nigeria, Botswana, Madagascar, Liberia, Togo, Zimbabwe, Tunisia, Niger, Burundi , Lesotho, Kenya, Sierra Leone, Zambia, Egypt, Chad, Swaziland, Gambia, South Africa, Burkina Faso, Namibia, Tanzania, Seychelles, Uganda, Central African Republic, Mali, Angola, Gabon, Somalia, Mozambique, Ethiopia, Congo, Democratic Republic del, Mayotte, Saint Helena, Ivory Coast, Guinea-Bissau, Algeria, Comoros, Mauritius, Western Sahara, Rwanda, Cape Verde, Guinea, Benin, Bangladesh, Kyrgyzstan, Turkmenistan, Kazakhstan, Afghanistan, Pakistan, Bhutan, Mongolia, Uzbekistan , Tajikistan, Nepal, Maldives, Azerbaijan, Georgia, Armenia, Macao, Singapore, Thailand, Malaysia, Vietnam, Cambodia, Laos, Brunei, Bermuda, Saint Pierre and Miquelon, Greenland, Colombia, Peru, Chile, Falkland Islands, Ecuador, Guyana , Paraguay, Uruguay, Suriname, Bolivia, French Guiana ceases, Venezuela.
CONDITIONS FOR REMOTE SALES.
All customers have the right to purchase our items directly from authorized dealers.
In case of distance sales, national or international, it is our duty to inform of the following conditions, which the client accepts unconditionally when confirming his order.
OSIRIS ESOTERIC makes all shipments (unless the client indicates another option) by CERTIFIED MAIL through the state service CORREOS Y TELÉGRAFOS DE ESPAÑA, S.A. (www.correos.es) and we provide them with the scanned shipping document and / or tracking number through the postal website.
In this way, the shipment will be certified from origin. From this moment on, OSIRIS ESOTERIC is not responsible for deposited shipments, understanding that the client accepts and assumes any risks in the transit of shipments until they are received. Any incident must be resolved directly with Correos España. We are not responsible for any negligence on the part of the Correos service (losses, delays in deliveries, damages, etc.)
OSIRIS ESOTERIC will not make returns for lost or damaged shipments (due to incidents of the transport and shipping company).
The percentage of risks of loss or misplacement of shipments is only 2%, so we cannot absolutely guarantee the delivery of the same. The customer assumes this risk on his own and declares accepted these conditions with the acceptance of his order.
PRIVACY POLICY;
The data requested from customers will be used solely and exclusively for the processing of their order. They will not be stored in any database, nor transferred to other people or companies. Once the delivery of the order is confirmed, they will be permanently eliminated, to guarantee the absolute protection of them and the buyer.